Last Updated: October 2025
Welcome to My-Pickup.com (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and digital platforms (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Services.
1. Use of Our Services
- You must be at least 18 years old to use our Services.
- You agree to use My-Pickup.com only for lawful purposes and in accordance with these Terms.
- You are responsible for ensuring that all information you provide is accurate, current, and complete.
2. Service Description
My-Pickup provides booking and coordination services for personal pickups, local transport assistance, and related on-demand logistics support. We connect users with drivers or service partners (“Providers”) who complete the requested pickups.
We act as a platform facilitating connections between users and Providers; we are not the direct transportation provider.
3. User Accounts
- To access certain features, you may need to create an account.
- You are responsible for maintaining the confidentiality of your login information.
- You agree to notify us immediately of any unauthorized use of your account.
4. Payments and Fees
- All payments for bookings must be made through the secure payment methods provided on our platform.
- Prices are displayed before confirming a booking and may vary based on location, time, and service type.
- All payments are final unless covered under our Refund & Cancellation Policy.
5. Cancellations and Refunds
Cancellations and refunds are subject to our Refund & Cancellation Policy, available on our website. Please review that policy carefully before making a booking.
6. User Responsibilities
By using our Services, you agree to:
- Provide accurate pickup and drop-off details.
- Treat all drivers and partners with respect.
- Avoid using the service for unlawful or unsafe activities.
We reserve the right to suspend or terminate accounts that violate these rules.
7. Limitation of Liability
My-Pickup acts solely as an intermediary connecting users with independent Providers. We are not liable for:
- Any personal injury, property damage, loss, or delay caused by a Provider.
- Errors or inaccuracies in user or provider information.
- Service interruptions or technical issues.
To the fullest extent permitted by law, our liability is limited to the amount you paid for the booking related to the claim.
8. Intellectual Property
All content on My-Pickup.com—including text, graphics, logos, and software—is owned by or licensed to us and protected by copyright and trademark laws. You may not copy, reproduce, or distribute our content without prior written consent.
9. Privacy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
10. Changes to These Terms
We may update these Terms periodically. Changes will take effect upon posting to this page with a revised “Last Updated” date. Continued use of our Services after any update means you accept the revised Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at:
📩 Email: info@my-pickup.com
🌐 Website: www.my-pickup.com